#backstage
Today, let’s talk about quality control: a thorny topic, considering a shoe can consist of over 40 individual parts... We always pay close attention to every stage of the production process, but sometimes something can slip through: a coating with...
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With the development of artificial intelligence (or AI), the temptation can be strong: immediate responses, and at a lower cost too. What am I talking about? Automatic assistants (chatbots, to be specific) that deal with customer service – managing the...
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That Monday morning feeling is all the more real for Valeria, our Ecommerce manager born in 1997. Valeria, who coordinates all our online orders, knows that on Monday she has to put her nose to the grindstone to process everything...
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It was back in 1996 when a young student arrived at the company for a post-diploma internship. Bright-eyed and full of youthful enthusiasm, she was super speedy at dealing with a whole host of different, even urgent, situations. Empathetic, helpful...
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You may have designed the most creative, most beautiful shoe in the world, but if Fausto doesn’t give you the go-ahead, it’s back to the drawing board... Fausto is our Production Manager. He is also the person who transforms our...
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