Shipping And Delivery

Want to check your order status? Tracking information and order details were sent to your email. If you have any questions, feel free to contact us at  support@marcomoreo.com

 

Shipping Time

The following section outlines the estimated shipping time for your order. Please note that the delivery timeline may be adjusted during checkout.


  • Europe : 3-5 working days
  • Eastern Europe : 4-7 working days
  • Africa : 5-8 working days
  • Middle East Countries : 4-6 working days
  • Australia -New Zeland : 5-8 working days
  • Far East : 5-8 working days

 

Some delays depend on  Nation  custom service

 

Attention:

For items that are currently in stock, please keep in mind that warehouse processing may take 1-3 days, which may impact delivery times.


Customs Duties

  • Please note that shipments will be delivered without any duty or tax paid.
  • As per local regulations, all import (customs) duties and/or taxes must be settled by the purchaser.
  • For Great Britain citizens please contact our customer service at support@marcomoreo.com

 

Restrictions

Our carriers cannot guarantee safe delivery to certain addresses, please be sure to provide your address and specific details such as street/building number, name, phone number, email, etc.


Shipping Limitations

  • Please use caution when providing a PO BOX/APO/FPO/DPO address, as it may result in lost packages and unexpected delays in shipping.
  • For specific regions  please contact our support for more details

 

Failed Delivery:

  • The company is not responsible for failed delivery due to customer negligence, including but not limited to incorrect delivery information, such as order address/contact number/recipient name.
  • If you find that your order information is incorrect, please contact support@marcomoreo.com  as soon as possible before shipment to provide your order number and correct information.

 

Additional Information

  • Unforeseen delays or slight delays in providing tracking details may occur, we appreciate your patience and understanding. Ensuring your order is delivered as soon as possible is our top priority.
  • Shipping times do not include order processing. Please check the Order Details page for more information on your order.
  • During peak shopping seasons, unexpected delays may occur during shipping. Thank you for your understanding.